Write to the workshop
One of the five of us reads every message. We answer within two working days.
For a repair, please write before you send anything back. Most problems are fixed with a part we post to you, which is faster than shipping the lamp twice.
FAQ
Questions
What should I include about a repair?
Your order number or the name on your setup card, a photo of the part, and what the lamp does or does not do. That is usually enough to send the right part first time.
Can I visit the workshop?
Not as a shop, but we open the doors on the first Saturday of each month from 10:00 to 14:00. Write first so we know you are coming.
Do you sell to shops and offices?
Yes, for ten or more lamps. Write with the number, the finishes and the delivery address and we will send a quote.